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Additional Support during the COVID-19 Pandemic

Level 9 is extending its support hours as we all face challenges due to the spread of Coronavirus.
Learn more about what we are doing

Level 9 Extended Hours

Additional Support during the COVID-19 Pandemic

To Level 9 clients,

As we all face the challenges related to the spread of COVID-19/coronavirus, the Level 9 team understands that your credit union’s web managers may be under additional pressure to maintain your website. We’re taking steps to help you through this period.

You may know that at Level 9 we work from remote offices. Usually, the main benefit of that is our pets get extra attention during the day. But as the COVID-19 situation unfolds, there are other operational and business benefits… to you and your credit union.

If managing your website is disrupted by office closings, staff shortages, illness, or other reasons, we’re here to help. We aren’t available 24/7, but we will be extending our normal business and support hours.

Please don't hesitate to get in touch if you need assistance. Let’s make the coming days as smooth as possible for your members (and for you).

Stay healthy, practice good social distancing, and wash your hands! As always, thank you for working with us.

— From all of us at Level 9